Terms and Conditions

Welcome to Shipcheck. These Terms and Conditions ("Terms") govern your access to and use of the Shipcheck app ("App"), which enables Shopify store owners to offer in-house shipping protection to customers and manage related claims through the Shipcheck dashboard. By installing or using the App, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the App.

1. Acceptance of Terms

By installing or using Shipcheck, you affirm that you have read, understood, and agreed to be legally bound by these Terms. If you are using the App on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. Description of Services

Shipcheck is a software tool designed to help Shopify merchants manage their own shipping protection programs. Our services include:
• Allowing merchants to add a shipping protection option as a cart upsell.
• Providing a dashboard interface for merchants to handle shipping protection claims.

3. No Insurance or Warranty Services

Shipcheck is not an insurance company, insurance broker, or warranty provider, and does not sell or offer insurance or warranty products. Shipcheck solely provides tools for merchants to manage their own protection programs. Any shipping protection offered to customers is solely administered and controlled by the merchant. Shipcheck is not responsible for resolving or adjudicating any claims between the merchant and their customers.

4. Merchant Responsibilities

As a merchant using Shipcheck, you are solely responsible for:
• Creating, configuring, and communicating the terms of your shipping protection program.
• Handling all claims, customer service issues, and inquiries related to your program.
• Ensuring that your shipping protection program complies with all applicable laws, regulations, and industry guidelines in your jurisdiction(s).

5. Limitations of Liability

To the maximum extent permitted by law, Shipcheck, its owners, affiliates, and partners disclaim all liability for any damages arising out of or related to the use of the App, including but not limited to lost profits, data loss, business interruption, or any claims related to your shipping protection program.

6. Disclaimer of Warranties & Downtime

Shipcheck is provided on an "as-is" and "as-available" basis. While we strive to ensure high availability and functionality, we do not guarantee that the App will be error-free or uninterrupted at all times. Temporary outages, bugs, or service disruptions may occur from time to time due to maintenance, updates, or unforeseen technical issues.

You acknowledge and agree that Shipcheck is a third-party app, and like any software service, it may occasionally experience downtime or technical failures beyond our control. We shall not be liable for any loss of revenue, business interruption, or customer dissatisfaction resulting from any such issues, including app outages, errors, or integration issues with Shopify or other third-party services.

7. Modifications to Terms

We may revise these Terms at any time at our sole discretion. Updates will be posted in the App or on our website. Continued use of the App after changes take effect constitutes your acceptance of the revised Terms.

8. Termination

We reserve the right to suspend or terminate your access to the App at any time, with or without notice, for any reason including violation of these Terms.

9. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the jurisdiction in which the app owner is based, without regard to conflict of law principles.

10. Contact Information

If you have questions or concerns about these Terms, please contact us at:
Email: support@appiers.com

Effective Date: August 14, 2024